How we work.
The Chai Framework
“When guests enter our home,
we don’t immediately serve. We begin with a question.”
“When guests enter our home,
we don’t immediately serve. We begin with a question.”

01 - Sense
Before building anything,
we ask whether it is needed at all.
Before building anything,
we ask whether it is needed at all.


Interest is tested
Signals are observed
Assumptions are validated

02 - FRAME
We refine the ask
We refine the ask
Who is it for?
What does success look like?
What job is it doing?
03 - DEcide
Quick kitchen check
Quick kitchen check
Can we actually make this well?
Can we actually make this well?
Ambition without capacity is delusion
Ambition without capacity is delusion
We assess before we promise
We assess before we promise
04 - TEST
Then, we taste it once
Then, we taste it once

We Protoype

We Pilot

We Simulate
05 - scale
And finally serve it in style
And finally serve it in style
Once validated, we help you move forward
Launch.
Launch.
Expand.
Expand.
Institutionalise.
Institutionalise.
How we work.
The Chai
Framework
“When guests enter our home,
we don’t immediately serve. We begin with a question.”

01 - Sense
Before building anything,
we ask whether it is needed at all.

Interest is tested
Signals are observed
Assumptions are validated

02 - FRAME
We refine the ask
Who is it for?
What does success look like?
What job is it doing?
03 - DEcide
Quick kitchen check
Can we actually make this well?
Ambition without capacity is delusion
We assess before we promise
04 - TEST
Then, we taste it once

We Protoype

We Pilot

We Simulate
Launch.
Expand.
Institutionalise.
05 - scale
And finally serve it in style
Once validated, we help you move forward
Launch.
Expand.
Institutionalise.
How we work.
The Chai
Framework
“When guests enter our home,
we don’t immediately serve. We begin with a question.”


01 - Sense
Before building anything,
we ask whether it is needed at all.

Interest is tested
Signals are observed
Assumptions are validated


02 - FRAME
We refine the ask
Who is it for?
What does success look like?
What job is it doing?
03 - DEcide
Quick kitchen check
Can we actually make this well?
Ambition without capacity is delusion
We assess before we promise
04 - TEST
Then, we taste it once

We Protoype

We Pilot

We Simulate
05 - scale
And finally serve it in style
Once validated, we help you move forward
Launch.
Expand.
Institutionalise.
